Management Science and Information Systems#39 Seminar (2015-05)
Topic: Optimal Dynamic Pricing with Patient Customers
Speaker: Yan Liu
Affiliation: Industrial and Systems Engineering Department, Minnesota University
Time:Monday, 6 July, 3:30-5:00 p.m
Location: Room 217, Guanghua Building 2
Abstract:We consider an infinite-horizon single-product pricing problem in which a fraction of customers is patient and the remaining fraction is impatient. A patient customer will wait up to some fixed number of time periods for the price of the product to fall below his or her valuation at which point the customer will make a purchase. If the price does not fall below a patient customer#39s valuation at any time during those periods, then that customer will leave without buying. In contrast, impatient customers will not wait, and either buy immediately or leave without buying. We prove that there is an optimal dynamic pricing policy comprised of repeating cycles of decreasing prices. We obtain bounds on the length of these cycles, and we exploit these results to produce an efficient dynamic programming approach for computing such an optimal policy. We also consider problems in which customers have variable levels of patience. For such problems, cycles of decreasing prices may no longer be optimal, but numerical experiments nevertheless suggest that such a decreasing cyclic policy (suitably chosen) often performs quite well.
Bio. :Yan Liu is a Ph.D. candidate in Department of Industrial and Systems Engineering at the University of Minnesota. He received his B.S. degree in Management Information System from Beijing Information Science Technology University in 2007 and his M.S. degree in Management Science and Engineering from Guanghua School of Management at Peking University in 2010. His research interests mainly lie in revenue management and pricing and interface between operations management and marketing. In particular, he is interested in exploring optimal operational decisions under specific customer behavior models.
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