Organization and Strategy Seminar（2017-08）

Topic：Servant Leadership: A Multi-Level, Multi-Country Assessment

Speaker: Robert C Liden,University of Illinois at Chicago

Time: Friday, 7 July, 10:00-11:30 am

Location: Room 217 , Guanghua Building 2

Abstract:

Following a brief discussion of the history of servant leadership, unique among leadership approaches for its focus on bringing out the full potential in followers, four studies on servant leadership, are presented. The first was conducted in the United States, the second in France, the third in China, and the fourth in Singapore with samples including employees and managers of restaurants, hotels, and building construction material suppliers, as well as consultants, educators, and healthcare professionals. Together, the studies found support for a key tenet of servant leadership theory - that servant leaders guide followers to emulate the leader’s behavior by prioritizing the needs of others above their own. In addition, as hypothesized, servant leadership directly or indirectly showed positive effects on unit performance (as assessed by financial outcomes, customer satisfaction and external audits), individual employee job performance, creativity, and customer service behaviors, and a negative relationship to turnover intentions. An example of the implementation of servant leadership in a private sector business organization is provided.

Introduction:

Robert C. Liden (Ph.D., University of Cincinnati) is Professor of Management at the University of Illinois at Chicago (UIC), where he is also Associate Dean of College of Business Doctoral Programs. He has served as a visiting professor at the Chinese University of Hong Kong, the Université Toulouse 1, France, the Université Paris-Dauphine, France, and the University of Melbourne, Australia. His research focuses on interpersonal processes as they relate to such topics as leadership, groups, and career progression. He has over 100 publications, which have been cited over 32,000 times according to Google Scholar. Professor Liden is a fellow of both SIOP and the Academy of Management. He won the award for the best article published in the Academy of Management Journal during 2001 with Scott Seibert and Maria Kraimer, the best article published in Human Resource Management during 2001 with Sandy Wayne and Maria Kraimer, and the best organizational behavior article published in any journal during 2005 (with Ray Sparrowe) by the Organizational Behavior Division of the Academy of Management. In 2014 he won the Thomas A. Mahoney Mentoring Award for work with doctoral students sponsored by the Human Resource Management Division of the Academy of Management, and in 2015 he won the Academy of Management’s Network of Leadership Scholars “Eminent Leadership Scholar Award”. In 2016 Professor Liden was named a University of Illinois “University Scholar,” the first UIC Management professor to receive this honor since 1986. Professor Liden is currently serving on the editorial boards of the Academy of Management Review, Journal of Applied Psychology, Journal of Management, Leadership Quarterly, and Personnel Psychology. He was the 1999 Program Chair and 2000-01 Division Chair for the Academy of Management’s Organizational Behavior Division.

//business.uic.edu/faculty/robert-c-liden

Your participation is warmly welcomed!